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Frequently Asked Questions
Provide answers to commonly asked questions
What products does WD Fire Supply offer?
WD Fire Supply provides a comprehensive range of fire protection products designed to safeguard lives and property. Our offerings include high-quality personal protective equipment, wildland suppression tools, forest fire gear, wildland firefighter equipment, hoses, aluminum adapters, and reliable high-output pumps.
How do I choose the right fire protection product for my needs?
Our experts can help you select the appropriate fire protection products based on your specific requirements, such as the type of building, potential fire hazards, and local regulations.
Are your products compliant with safety standards?
Yes, products sold at WD Fire Supply meet NFPA or exceed industry safety standards and regulations to ensure reliable performance and maximum protection.
Do you offer installation services for your products?
WD Fire Supply does not offer professional installation services, but we can certainly help find you a local installation service team.
How often should I service or replace my fire protection equipment?
Fire protection equipment should be inspected monthly and/or serviced annually.
What is your return policy for fire protection products?
WD Fire Supply has a return policy for products that are unused and in their original packaging. Contact our sales team for specific details on how to initiate a return.
Do you offer large-scale fire protection installations?
We do not offer installations, but we can connect you to a local installation team. Please fill out our contact form and one of our sales representatives will reach out to assist you.
What should I do if my fire protection equipment needs repair?
If your equipment requires repair, contact our customer support team. We don't offer repair services, but we can guide you on how to handle the issue effectively.
Do you offer training for using fire safety equipment?
No, WD Fire Supply does not offer training sessions on how to use fire safety equipment correctly and effectively.