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Frequently Asked Questions
Provide answers to commonly asked questions
What products does WD Fire offer?
WD Fire provides a comprehensive range of fire protection products designed to safeguard lives and property. Our offerings include high-quality personal protective equipment, wildland suppression tools, and reliable high-output pumps.
How do I choose the right fire protection product for my needs?
Our experts can help you select the appropriate fire protection products based on your specific requirements, such as the type of building, potential fire hazards, and local regulations.
Are your products compliant with safety standards?
Yes, all products sold at WD Fire meet or exceed industry safety standards and regulations to ensure reliable performance and maximum protection.
Do you offer installation services for your products?
WD Fire offers professional installation services for many of our products to ensure they are set up correctly and function properly. Contact us for details and scheduling.
How often should I service or replace my fire protection equipment?
Fire extinguishers should be inspected monthly and serviced annually. Smoke detectors and alarms should be tested monthly and replaced every 10 years. We offer maintenance services and reminders to help keep your equipment in top condition.
What is your return policy for fire protection products?
WD Fire has a return policy for products that are unused and in their original packaging. Contact our customer service team for specific details and to initiate a return.
How can I get a quote for large-scale fire protection installations?
For large-scale installations, please contact our sales team directly. We will provide a detailed quote based on your specific requirements and project scope.
What should I do if my fire protection equipment needs repair?
If your equipment requires repair, contact our customer support team. We offer repair services or can guide you on how to handle the issue effectively.
Do you offer training for using fire safety equipment?
Yes, WD Fire offers training sessions to help you and your team understand how to use fire safety equipment correctly and effectively. Contact us to schedule a training session.